Shipping Policy
Last updated: July 16, 2026
Thank you for shopping with Electric Whiskey Smoker Kit! We are committed to delivering your Electric Whiskey Smoker Kit products efficiently and reliably. Please review our shipping policy below.
1. Shipping Rates
We offer a flat rate shipping fee of $8.95 per order for all domestic and international shipments.
2. Processing Time
All orders are processed within 1-3 business days (Monday through Friday, excluding holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note that processing time may be extended during peak seasons or promotional periods.
3. Domestic Shipping (United States)
- Carriers: We primarily use USPS and UPS for domestic shipments.
- Estimated Delivery Time: Once shipped, domestic orders typically arrive within 5-10 business days.
- Tracking: A tracking number will be provided via email once your order has shipped, allowing you to monitor its progress.
4. International Shipping
- Carriers: We use various international carriers depending on the destination.
- Estimated Delivery Time: International orders typically arrive within 10-25 business days after shipment. Please note that this is an estimate and actual delivery times can vary significantly due to customs processing and local postal services.
- Customs, Duties, and Taxes: Please be aware that additional customs duties, taxes, and fees may apply upon arrival in your country. These charges are determined by the destination country's customs office and are the sole responsibility of the buyer. Electric Whiskey Smoker Kit is not responsible for these charges and cannot predict what they may be. We recommend checking with your local customs office before placing an order.
- Tracking: A tracking number will be provided via email once your order has shipped.
5. Order Tracking
Once your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24-48 hours for the tracking information to become active.
6. Shipping Delays
While we strive to deliver your order within the estimated timeframes, Electric Whiskey Smoker Kit is not responsible for delays caused by shipping carriers, unforeseen weather conditions, natural disasters, or customs processing delays. We appreciate your understanding and patience in such situations.
7. P.O. Box and APO/FPO Addresses
We support shipping to P.O. Box and APO/FPO addresses. Please note that these shipments are exclusively handled by USPS.
8. Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us at support@smokemywhiskey.com within 7 days of the expected delivery date for lost packages, or within 7 days of delivery for damaged packages. Please provide your order number and any relevant details or photos of the damage. We will work with the shipping carrier to resolve the issue and arrange for a replacement or refund as appropriate.
9. Restricted Countries
We do not ship to countries that are subject to U.S. sanctions or are otherwise deemed restricted by our shipping partners. If your country is on such a list, your order will be canceled and refunded.